Management – Gregory Smith Speaks On Employee Retention, Talent Management & Leadership
Greg Smith is a “perceptive teacher, an inspirational speaker and a motivating preacher.” From Lieutenant Colonel in the Army, to company president, and the author of six books, Greg’s 27 years of leadership and consulting experience have helped propel him as one of the US’s leading authorities on employee retention, talent management, and leadership. As a business management consultant, he shows executives and business owners how to build their organizations and retain and motivate their workforce.
Wendy Mason is the Happiness Coach and author of a new novel,The Wolf Project. Wendy is a life and career coach and writer. She is passionate about helping people find happiness at work and at home! To find out more emailwendymason@wisewolfcoaching.com, find her on Skype at wendymason14, or call +44 (0) 2081239146 (02081239146 for UK callers) or +1 262 317 9016 if you are in the US.
A free trial/consultation allows you to give phone coaching a real trial without any financial risk. And remember there are great benefits to be achieved from coaching by phone or Skype.
With the right training and guidance, millennials can lead as well as managers wiser in both years and experience.
I think you will find this post by Jessica Harper on the U.S. News Money website useful if you are just starting out.
“Who says 20- and early 30-somethings can’t be effective leaders in the workplace? With the right training and guidance, millennials can lead as well as managers wiser in both years and experience. Here are 10 tips for first-time managers who want to excel:
1. Seek a mentor. It’s generally easier to take on a managerial role with a sound support system in place. A little encouragement can yield immense benefits for novice supervisors. “Find a mentor and/or role model,” says Steve Bailey, president of the National Management Association. “Look at others who seem to be effective and happy in their work. Ask them for their advice,” he says. “People appreciate that.
2. Bridge the generational divide. In the current workforce, it’s not uncommon for a millennial to manage a baby boomer. But occasionally, an older worker might be less than thrilled with the idea of being managed by someone who was still in diapers when he or she was well into their first job. Bailey says young supervisors should prep themselves for that struggle. “Of course those conflicts can easily arise,” says Bailey. “And someone needs to tell the younger managers to expect them. More importantly, they need to be coached and taught the importance of emotional intelligence—that ability to read others, to show empathy, to listen, and to respect the experience of others.”
Wendy Mason is the Happiness Coach and author of a new novel,The Wolf Project. Wendy is a life and career coach and writer. She is passionate about helping people find happiness at work and at home! To find out more email wendymason@wisewolfcoaching.com, find her on Skype at wendymason14, or call +44 (0) 2081239146 (02081239146 for UK callers) or +1 262 317 9016 if you are in the US.
A free trial/consultation allows you to give phone coaching a real trial without any financial risk. And remember there are great benefits to be achieved from coaching by phone or Skype.
A difficult or challenging conversation is a conversation where you have to manage emotions and information in a sensitive way in order to:
Address poor performance or conduct
Deal with personal problems
Investigate complaints/deal with grievances
Comfort or reassure someone – for example, if they are to be made redundant
Tackle personality clashes
The conversation usually takes place one-to-one and can really test a line manager’s skills.
Why should I act now?
If you do not act now then you could:
mislead the employee by giving the impression that there is no problem
deny the employee the chance to improve or put things right
damage the productivity and efficiency of your business
lower the morale amongst team members
How can I make the conversations more bearable?
You can help make conversations with your employees less difficult by:
having a quiet word at the first sign that something is wrong
keeping in touch with your staff and the team
using employee representatives as sounding boards for how staff are feeling about issues
It is far better to nip problems in the bud, wherever possible, rather than waiting for them to become more entrenched or complicated.
What skills do I need to handle a challenging conversation?
Many of the skills needed to manage difficult conversations and behaviour are often referred to, in a rather derogatory tone, as ‘soft’. But there’s nothing soft about dealing with an emotional or confrontational employee who may appear to be trying to unsettle or undermine you.
In order to manage a difficult conversation you need to think carefully about:
the way you communicate
your ability to take control of a meeting and
your levels of self-belief.
Training can help to give you the confidence you need.
Handling Difficult Conversations – Acas training
This training will show you how to prepare for difficult or crucial conversations, how to manage and control the workplace discussion process and how to ensure you are talking to employees in as productive a way as possible. Acas will improve your confidence and enhance your knowledge and skills for reducing stress, taking action and tackling difficult conversations head on.
Wendy Mason is the Happiness Coach and author of a new novel,The Wolf Project. Wendy is a life and career coach and writer. She is passionate about helping people find happiness at work and at home! She helps people reach their goals and aspirations, without sacrificing their home and personal life. She believes coaching requires compassion, warmth and empathy. Wendy helps people reach their career goals and aspirations, without sacrificing their home and personal life. You can contact Wendy at wendymason@wisewolfcoaching.com and find out more at http://wisewolfcoaching.com
Knowing yourself is the beginning of all wisdom. Aristotle
I’ve been writing a lot recently about the personal development mindset. A key part of the mindset is self-belief. But before you can believe in yourself, you need to understand yourself; particularly your strengths, your weaknesses and your personality. This is particularly important if you want to be successful at managing others!
I have important news for you – there are no perfect managers. Managers have strengths and all of them have weaknesses too. You are no different to the rest. There will be things that you are good at and there will be other things that you might prefer not to talk about, or even to admit to yourself. And every one of us has our own quirks of personality. Believe me, you need to understand yours! If you want to succeed as a manager, you need to be honest and, not least, with yourself.
Being a good manager doesn’t mean you need to be perfect or to know everything. But, you do need to be good at covering the gaps; that only works if you know where the gaps are. Then you have options.
You can:
Put together a team that includes people who are what you are not and can do what you cannot. Sometimes this can be a challenge – often our first instinct is to recruit people just like us! If you are putting together a team for an important, business critical, task, you need to have all the bases covered,
Outsource/buy in the ability you need, when you need it, for example, HR advice when faced with a large-scale organizational change.
Adapt the task so that it uses the skills and experience you have available. This may be negotiable more often than you think. But without an honest appraisal of your own strengths and the strengths of the team, that would not be possible.
Wendy Mason is the Happiness Coach and author of a new novel,The Wolf ProjectWendy is a life and career coach and writer. She is passionate about helping people find happiness at work and at home! She helps people reach their goals and aspirations, without sacrificing their home and personal life. She believes coaching requires compassion, warmth and empathy. Wendy helps people reach their career goals and aspirations, without sacrificing their home and personal life. You can contact Wendy at wendymason@wisewolfcoaching.com and find out more at http://wisewolfcoaching.com
Drive and Motivation: The surprising truth about what motivates us
This entertaining little film has some useful information about motivation. It is an illustrated adaptation of Dan Pink’s talk at the RSA. It illustrates the hidden truths behind what really motivates us at home and in the workplace. You can find out more about RSA at www.theRSA.org
Wendy Mason is the Happiness Coach and author of a new novel,The Wolf ProjectWendy is a life and career coach and writer. She is passionate about helping people find happiness at work and at home! She helps people reach their goals and aspirations, without sacrificing their home and personal life. She believes coaching requires compassion, warmth and empathy. Wendy helps people reach their career goals and aspirations, without sacrificing their home and personal life. You can contact Wendy at wendymason@wisewolfcoaching.com and find out more at http://wisewolfcoaching.com
Job Search – The Interview Checklist
Are you ready for that interview? This interview checklist will take you step by step you through everything you need to do to be a success!
What are you going to wear?
The first impression you make on a potential employer can make a big difference. So ...
Job Search – Minding the Brand – Not Your Holiday Photo Please
I've just been looking at LinkedIn, or rather, I've just been working on LinkedIn. I've started two new groups; Job Search and Career Development, and I've been asked to manage a third.
So there I was sending out invitations to various contacts and I hit on ...
Job Search and Career Development:How to Perfect Your Elevator Pitch
Be ready to pitch your skills or business quickly, succinctly, and impressively when opportunities arise.
This video is from Howcast: http://howc.st/ytmainplaylists
I have started a new Career Development Group on LinkedIn where you will find lots of tips and other resources in due ...
Management and Career Development:The Joys of Office Politics
Politics - A definition - "activities aimed at improving someone's status or increasing power within an organization" Oxford Dictionaries
This is a re-post, with some slight amendments, of something I wrote a while ago. But I think it is useful and I hope you will agree!
I don’t ...
Job Search – Do Your Email Address and Voicemail Message Help Your Job Search?
Your email address and voice mail message are part of your personal brand – they send a message about you to potential employers. When you are applying to jobs you need to make sure that they say ...
Today we have a guest post from Nate Miller, a part-time guest-blogger. His main interests are Business with a recent focus on Education and Technology. He is constantly extending his fields of interest to incorporate news suggested to him by his readers. He is currently interning at Domo. Make sure to follow him ...
Leader - Stop Now And Take A Rest!
Everybody needs the chance to do nothing sometimes – even the leader. But it is very hard for most leaders to accept that sometimes the right response from them is no action at all.
Suppose you are a very good leader and now you ...
Friday Quotes - Women's Inspiration
Wendy Mason is the Happiness Coach and author of The Wolf Project and a new novel, Blood Brothers, to be published in Summer 2013. As a life and career coach and blogger, she helps people reach their goals and aspirations. As a novelist she hopes to entertain. Oh and ...
Job Search - The Interview - Competency Based Interview Questions and Answers
Here is a straight forward overview of the competency-based job interview process.
The guide includes insider tips and guidance on how competency-based questions are asked. It describes how the competency-based is conducted and how to succeed at this type of interview. Learn ...
Boost your Career and Personal Development with a Skills Matrix
By Tamara M. Williams
Developing your Career and Personal life is a lifelong process. This process requires the use of various guides and templates. The Skills Matrix template is used to identify your current skills and those that you need for the ...
Read The Wolf Project By Wendy Mason on Kindle for just £2.95
"It hooked me from the first page and was hard to put down...It's the perfect antidote to a chilly day, especially if you can add a warm fire and a glass of wine to the mix." Review on amazon.co.uk
WiseWolf Talking - the WiseWolf Coaching Blog provides you with information and comment on Leadership, Management, Change, Career Development and Job Search. All aimed at supporting your professional development.
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Management – Gregory Smith Speaks On Employee Retention, Talent Management & Leadership
Challenging conversations and how to manage them [302kb]
Having difficult conversations transcript [83kb]
