Tag Archives: Change Management

Leading Change: Now With a New Preface by Author John Kotter

Posted on 19 April 2013 by Wendy Mason | Leave a comment

Leading Change: Now With a New Preface by Author John Kotter

I believe Leading Change is simply the best book around on its subject. The international bestseller is now available with a new preface by author John Kotter.

Millions worldwide have read and embraced John Kotter’s ideas on change management and leadership.

From the ill-fated dot-com bubble to unprecedented M&A activity to scandal, greed, and ultimately, recession–we’ve learned that widespread and difficult change is no longer the exception. It’s the rule. Now with a new preface, this refreshed edition of the global bestseller” Leading Change” is more relevant than ever.

John Kotter’s now-legendary eight-step process for managing change with positive results has become the foundation for leaders and organizations across the globe. By outlining the process every organization must go through to achieve its goals, and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work.” Leading Change” is widely recognized as his seminal work and is an important precursor to his newer ideas on acceleration published in “Harvard Business Review.”

Needed more today than at any time in the past, this bestselling business book serves as both visionary guide and practical toolkit on how to approach the difficult yet crucial work of leading change in any type of organization. Reading this highly personal book is like spending a day with the world’s foremost expert on business leadership. You’re sure to walk away inspired–and armed with the tools you need to inspire others.

Wendy Mason is the Happiness Coach and author of a new novel, The Wolf Project. Wendy is a life and career coach and writer. She is passionate about helping people find happiness at work and at home! To find out more emailwendymason@wisewolfcoaching.com, find her on Skype at wendymason14, or call +44 (0) 2081239146 (02081239146 for UK callers) or +1 262 317 9016 if you are in the US.

A free trial/consultation allows you to give phone coaching a real trial without any financial risk. And remember there are great benefits to be achieved from coaching by phone or Skype.

CV review and interview preparation a speciality

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Posted in change, Change Gurus, Leading Change

Tagged Change Management, Harvard Business Review, John Kotter, Kotter, leadership, Leading Change, Managing Change, Successful change

How to manage the 5 triggers of resistance to change

Posted on 9 November 2012 by Wendy Mason | Leave a comment

How to manage the 5 triggers of resistance
to change

Published by Changefirst August 2011

The excerpt below was published online in 2009 by The Telegraph. Its message is still relevant today for dealing with resistance to change.
“The two men and a woman, plus a French manager, were held
captive for 18 hours at the Scapa adhesive factory in the south of the
country. Trade union members prevented them from leaving after
negotiations over the loss of 68 jobs collapsed on Tuesday. A trade
union representative said that the executives had been “free to wander
around the plant as they wish, but not to leave.” Police officers were
standing by so as not to inflame the situation by intimidating workers.”
Written by Peter Allen and Henry Samuel for The Telegraph 08 April 2009

It even has a name – “bossnapping,” which became quite a common occurrence. Whatever it‟s called, it certainly put a whole new spin on the word resistance. It made me think hard about resistance is the current climate. Did the layoffs, pay cuts and general economic downturn have an effect on people and their attitudes to change? It was further brought home to me when I ran a webinar on tactics to use in a cost reduction environment. When asked, “What is the biggest issue facing change agents?” a large number talked about increased employee resistance. Despite fearing for job security people were still finding ways to resist change. This must be a big issue to all change agents working hard to try and implement business-critical changes…..

You can read the rest at this link http://www.changefirst.com/uploads/documents/How_to_manage_the_5_triggers_of_resistance_to_change.pdf

Managing Resistance to Change is Hot Topic for Webinar
9 Reasons They Resist Change
Resistance to Change, What Resistance? :: Lean Sales and Marketing thru Service Design Thinking

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Posted in change, Change Management

Tagged change, change cycle, Change Management, Change Models, Peter Allen, Resistance to Change

Leading Change – People Matter

Posted on 14 October 2012 by Wendy Mason | Leave a comment

Leading Change – People Matter

This is not a new post but I thought it was worth re-posting because the message holds good for all time

I’ve just seen an advert for a “change management lead” for a multi-national facilities management company – they provide everything from reception services to construction. It asks for Prince2 (project management skills) and Six Sigma (improving the quality of process outputs) certification. It mentions the enterprise management system used by the organisation and says the post-holder would be required to set up and document SLAs and define KPIs. Sadly, beyond asking for the candidate to have strong interpersonal skills, the one thing it doesn’t mention is PEOPLE and leading people – this from a company in the heart of the services sector!

Makes you wonder doesn’t it? If a services organisation doesn’t know enough about change to know that people, and the leadership of people, are at the heart of any change then we really do have a long way to go to spread the message! But something else strikes me as well! If the applicant is required to lead change then this company doesn’t really know much about leadership either and that has much wider implications!

Wendy Mason is a career coach. She helps people reach their goals and aspirations, without sacrificing their home and personal life. Before working as a coach, Wendy had a long career in both the public and private sectors in general management and consultancy as well as spells in HR. She now divides her time between coaching and writing. You can contact Wendy at wendymason@wisewolfcoaching.com and find out more at http://wisewolfcoaching.com

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Posted in change, Change Competence, Competencies, Facilities Management, Job Skills, leadership

Tagged business change programmes, Change Management, Competencies, Debate, facilities management, leadership, Management, Organizational Change, Project Management

Leading and Managing Change – It Starts With One

Posted on 12 October 2012 by Wendy Mason | 1 Comment

INSEAD (Photo credit: Wikipedia)

Leading and Managing Change – It Starts With One

All kinds of organizations, public and private , large and small, have been searching for decades for the holy grail of organizational change. They want to find the perfect way to motivate employees to change their old ways for what management (or consultants!) deem to be better, new ones.

This is a great video from the INSEAD (the Business School) channel on YouTube on changing the hearts and minds of individuals as a necessary precursor to organizational change. The real engagement of individuals is key to success in organizational change

Hal Gregersen is a Senior Affiliate Professor of Leadership at INSEAD where he pursues his vocation of executive teaching, coaching, consulting, and research by exploring how leaders in business, government, and society discover provocative new ideas, develop the human and organizational capacity to realize those ideas, and ultimately deliver positive, powerful results.

Stewart Black is the INSEAD Affiliate Professor of Organisational Behaviour

You can find out more about INSEAD at this link http://www.insead.edu/home/

<Name Your Link

Managing Change – The Process Of Transition

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Posted in change, Change Gurus, Change Management, Leading Change, Management, Managing Change

Tagged business, Business School, Change Management, INSEAD, leadership, Leading Change, Management, Managing Change, Organizational Change, Successful change

Managing Change – The Process Of Transition

Posted on 5 October 2012 by Wendy Mason | 1 Comment

Managing Change – The Process Of Transition

I found the wonderful diagram below on an NHS website at this link. Different types of change need different approaches, but basically managers need to make sure that they support their team through any kind of change.

Individuals need to be given space to prepare themselves for change, but also they need to take responsibility themselves for that preparation. The diagram illustrates the process of transition that people often go through during the course of change. Of course,the journey can vary a lot between people but this is a wonderful way to picture what is happening.

It often helps to share an illustration like this, and talk about it, with people going through change. It helps them to begin to understand what is happening to them and how they are responding.