Category Archives: Management

Help Me Get A Job – Providing A Reference

AUCKLAND, NEW ZEALAND - APRIL 15:  A letter is...

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Help Me Get A Job – Providing A Reference

If you are applying for a job, you can expect the recruiter to ask for, and check out, at least two and probably three of your references. So you need to be prepared.

It is a good idea to have a number of potential referees for you to choose from. But the recruiter is likely to expect to see the details of your most recent employer. This is one reason why it is always a good idea to leave on good terms, even if you have been made redundant. But you can include other people too, if they know your work and your capabilities.

For example, if you volunteer you could ask a senior manager from within the voluntary organization if they would be prepared to give you a personal reference. If you have recently left college, you should certainly include your course tutor. Business acquaintances, suppliers and former clients can also make good referees.

But you do need to ask the referee’s permission, before you give out their details. Even if they have agreed in principle, you should ask them whether they would be happy to provide a reference on this occasion. I know someone who lost an opportunity when they quoted the name of a referee who had past history with the recruiter. If the candidate had checked he would have had forewarning that this was a possibility

You need to know that your referees will respond quickly and that what they say will be positive. Some people don’t like to say no, when asked for a reference. But then the reference they provide is either vague or lukewarm. This usually works to your disadvantage,particularly if the recruiters follows up the letter they receive with a telephone call.

Only ask people to be referees if they really do know you well enough to provide a reference that means something.

It is important to have a good idea of what they are going to say about your background and your performance. Keep them briefed on what you have been doing and it is a good idea to offer them an up to date copy of your CV. If they need further guidance on what to write there are examples of reference letters at this link.

When you leave a position always ask for a recommendation letter for your future use from your manager. Over time, people move on and others lose track. But if you have that letter you have a record you can share.

And when in due course you are asked to provide a reference, play fair.

Never, never say yes, if you don’t feel you can write a sincere recommendation. “Damning with faint praise” is still damning and in this job climate, I believe it is unforgivable!

If you have tips for others, please pass them on.

Working with a coach can make all the difference in your job search – my email address is below.

Wendy Mason is a Life and Career Coach.  She helps people have the confidence they need to be successful at work and to change career while maintaining a good work/life balance. You can email her at wendymason@wisewolfcoaching.com

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Learning to Lead – Giving that Presentation

There comes a time in every leader/manager’s life when it is necessary to give a presentation. This might be to a board, a small elite team or a very large group indeed – we are talking here about several hundred and up. The same principles apply whether the group is large or small– you want to keep them interested, alert and engaged right through from the start to finish!

We’ve all sat there haven’t we, trying hard to concentrate as the presenter drones on and on. That monotonous voice and the endless boring Power Point Slides! We are bored and we know everyone else is too – no one is paying attention!

Of course, if the you, the presenter, suddenly shouted fire we’d all be up and out of those seats in a shot. But what else can you, do to help us pay attention?

Here are my tips.

  1. Start with a bang – open with impact.Start off with something that really grabs your audience’s attention. No don’t shout fire – but do say something memorable. Make a strong impression and get their interest straight away. You could start with a remarkable fact about the organization or something surprising about you. But don’t be too shocking in a work environment.
  2. Say why you are there – tell them your purpose. Why are you speaking to them?Tell your audience clearly what this is about. Be clear yourself why you are there and then make it clear to them. Then stick to your purpose. Make sure your presentation is well focused.
  3. Be the leader – stay in control. This is your presentation and you are responsible for it. Show you are in control Make sure you do the talking, not your slides. They are only exist to support you Make sure you let your personality show through.
  4. Make it the right length.  Short and interesting is much better than long and boring.  After the Battle of Gettysburg in 1863, famous orator Edward Everett stood up and talked about the battle for two hours. Then Abraham Lincoln delivered the Gettysburg Address in two minutes. Who do you think made more impact?
  5. Stay on the subject. If you are talking about something your audience is interested in, they will not fall asleep. Do you have some special news to share with them? Are you about to solve a problem for them?  Stay with that and they will stay with you.
  6. Have a call to action. Do you know what you want the audience to do as a result of your presentation? Put it at the end of the presentation for impact. Make it clear and end with it.
  7. You gotta practice! Anything and everything is improved with editing, polishing, smoothing and practicing. Practice your presentation and it will be far more effective when you deliver it.
  8. Be confident.This is easier said than done,. But practice will help. Have a short relaxation technique to use in the rest room before hand if you know that you suffer from stage fright. The practice and taking time to prepare properly on the day, will also help with that. Try to enjoy yourself if you can then your audience will do so too.
  9. Be prepared for the unexpected. Things can go wrong. You can lose your notes on the day for example. So have a back up plan and, if you can, try out the equipment before you start.
  10. Give a presentation you would enjoy – make it interesting If you are passionate about your subject and enjoy it, others will too. If you are warm and interesting – they will love it.

If you have tips to share with others , please share them here. I would love to hear about your experiences of giving presentations.

Would you like to have more confidence when you give presentations? Get in touch – my email address is below.

Wendy Mason is a Life and Career Coach.  She helps people have the confidence they need to be successful at work and to change career while maintaining a good work/life balance. You can email her at wendymason@wisewolfcoaching.com

 

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Tuesday Quotes for Leaders and Managers – Management and Motivation

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Monday Quotes for Leaders and Managers – Management and Motivation

  • My mentor said, “Let’s go do it” not “You go do it.” How powerful when someone says, “Lets!” Jim Rohn
  • The most powerful and predictable people-builders are praise and encouragement. Brian Tracy
  • Reinforce what you want to see repeated. What gets rewarded gets done. Brian Tracy
  • We cannot build our own future without helping others to build theirs. Bill Clinton
  • Managing is like holding a dove in your hand. Squeeze too hard and you kill it, not hard enough and it flies away. Tommy Lasorda 
  • Encourage your people to be committed to a project rather than just be involved in it. Richard Pratt
  • A manager is an assistant to their people. Thomas J Watson
  • The one word that makes a good manager – decisiveness Lee Iacocca
  • Develop your people. Focus on their strengths. Then make high demands based on a person’s strengths. Finally, periodically view their performance Peter Drucker
  • Success in management is when those you manage succeed, and the organization you work for succeeds. Unknown
  • People become really quite remarkable when they start thinking that they can do things. When they believe in themselves they have the first secret of success. Norman Vincent Peale

Wendy Mason is a Life and Career Coach.  She helps people have theconfidence they need to be successful at work and to change career while maintaining a good work/life balance. You can email her at wendymason @wisewolfcoaching.com

 

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Career Development – Dealing with a difficult boss

Dealing with a difficult boss

Emotion: Fear (Photo credit: Cayusa)

We’ve all had them, those cranky bosses who make life difficult! Often, this not just for you and the team but for themselves as well!

I’m not talking about bullies; I’m talking about people who find it difficult to get on with other people and end up in senior management positions.  In a fair world they wouldn’t be there, but no one said the world was going to be fair?

Nevertheless, these cranky bosses can create lots of stress in the workplace. If you work to them with a team working to you, you are going to need to handle the situation.  You will need to relieve the stress on you and on your team, so that you can all concentrate on the real job.

Reality says that, if you want to stay, you are going to have to find a way to work with your cranky boss – you need a strategy.

Here are some tips;

Find a common interest   How much do you know about your boss?  See what you can find out.  What are they interested in?  Where have they come from and where do they want to go?  What are they trying to achieve in this role?  See if you can find some common ground.

Don’t jump to conclusions
Try to keep an open mind, don’t start to assume that your boss is going to be difficult about everything/ Start expecting and behaving as if your boss is going to behave reasonably until it proves otherwise.

If your boss becomes emotional, stay calm
Acknowledge the emotion, for example, “I understand that you are upset” but try not to become upset yourself.  Don’t react with emotion to emotional outburst; try to show understanding without being patronizing.

Keep focused on the work and what needs to be done Address the problem and sort out practical solutions and some options – reassure your boss that you are going to solve the problem if you can.

Manage your own emotions. 
You might find yourself getting angry or upset with your boss. Take some deep breaths concentrating on breathing out, then count to ten.  If necessary take some timeout and go to the bathroom.  Do whatever you need to do to calm down.

Stay real If you have a difficult boss, remember, the problem is about them not you.

Do your best to build a relationship that works with your boss.  If you can’t, then only you know whether it is worth staying around.  If it slides into bullying then you need to take advice –in the UK you can ring the National Bullying Help Line on 0845 22 55 787.

Use the power of good relationship building before and during all negotiations with your difficult boss. People sometimes forget than former opponents often make the strongest allies. You may find that a  well managed approach, working things through with your boss and trying to see their point of view, will earn you respect over time. It may even mean you get that promotion!

If you need advice from a coach, my email address is below.

Wendy Mason is a Life and Career Coach.  She helps people have the confidence they need to be successful at work and to change career while maintaining a good work/life balance. You can email her at wendymason@wisewolfcoaching.com

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Managing People – Know Yourself!

Managing People – Know Yourself!

Knowing yourself is the beginning of all wisdom. Aristotle

N-Plants

I’ve been writing a lot recently about the personal development mindset.  A key part of the mindset is self-belief.  But before you can believe in yourself, you need to understand yourself; particularly your strengths, your weaknesses and your personality.  This is particularly important if you want to be successful at managing others!

I have important news for you – there are no perfect managers.  Managers have strengths and all of them have weaknesses too.  You are no different to the rest.  There will be things that you are good at and there will be other things that you might prefer not to talk about, or even to admit to yourself.  And every one of us has our own quirks of personality.  Believe me, you need to understand yours!  If you want to succeed as a manager, you need to be honest and, not least, with yourself.

Being a good manager doesn’t mean you need to be perfect or to know everything.  But, you do need to be good at covering the gaps; that only works if you know where the gaps are.  Then you have options.

You can:

  • Put together a team that includes people who are what you are not and can do what you cannot. Sometimes this can be a challenge – often our first instinct is to recruit people just like us! If you are putting together a team for an important, business critical, task,  you need to have all the bases covered,
  • Outsource/buy in the ability you need, when you need it, for example, HR advice when faced with a large-scale organizational change.
  • Adapt the task so that it uses the skills and experience you have available. This may be negotiable more often than you think.  But without an honest appraisal of your own strengths and the strengths of the team, that would not be possible.

If you would like to understand yourself better then “Personality: What makes you the way you are” by Daniel Nettle comes well recommended.  Also, there are lots of free personality tests on line – HumanMetrics provides one of the more widely used ones.

If you would like to work with a coach on strengthening your understanding of yourself, my email address is below and I’d be very happy to work with you by Skype or email.

Wendy Mason is a Life and Career Coach. She helps people have the confidence they need to be successful at work and to change career while maintaining a good work/life balance. You can email her at wendymason
@wisewolfcoaching.com

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