Monthly Archives: February 2012

Leadership Styles – the joys of participative leadership?

English: Dark forest track

Everyone loves participative leadership.  Or do they? Usually, most of us would prefer to follow a leader who took our views into account.  Most of us find it easier to commit to something if we have had an opportunity to have our say and to be involved in making important decisions that affect us.

Generally, when a number of people contribute to a decision, that decision gains in quality and there is a better result.

Let us imagine we are walking in a forest with a group of friends.  Suddenly our little path comes out into clearing and there is a fork.  The path on the left disappears off into the trees and so does the one on the right. Sadly, the map we’ve been following is out of date and we can’t even see a clearing.  Which way do we go?

It is getting dark.  A chilly wind is getting up and all we want is to be at home again sitting in front of the fire with a warm drink.  So we argue a bit and realise we are lost – we don’t know north from south.  Then John, who hasn’t said much, reminds us that in the northern hemisphere moss grows more often on the north side of trees. We have lots of trees to check and there we are – we take the left fork.  We’re on our way – home again in half an hour – just as the rain starts!

Well, decisions in organizations can be like that! Sometimes, you, the leader, aren’t really sure you know the best way forward.  You haven’t lost your way exactly but you’d like more information before you make that key decision. Your team would love the opportunity to contribute.  If quiet John in the back office has enough confidence in you he might speak up!  He might just know something you don’t about a new technology or the needs of a particular customer. That information could be invaluable.

Without participative leadership, John would not have opened his mouth. And he certainly wouldn’t have committed to all those late nights working on that new technology to make it work for you and the team.

But, at the end of the day, of course, you are the leader!  What happens when a very urgent or very unpalatable decision has to be made?  Does participative leadership work then?  Or does it have its limits?  I’d love to hear your views

Wendy Mason is a Life and Career Coach. She works with all kinds of people going through many different kinds of personal and career change. She offers coaching by phone and Skype as well as face to face, particularly for those wanting to increase their confidence. If you would like to know more you can contact Wendy at wendymason@confidencecoach.me  or ring ++44 (0)2084610114.  Her Skype ID is wendymason14.
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Three Steps to Resolve Conflict as a Leader

Today we have a guest post from Nadia Jones who blogs at online college about education, college, student, teacher, money saving and movie related topics.

I believe her very sensible advice will be useful to all leaders and managers.

Three  Steps to Resolve Conflict as a Leader

As a leader, not only will you have to make sure that everyone stays on task and that all business matters are taken care of, but if there is conflict between two subordinates, know that one (or both) people are going to come to you asking for help to resolve the issue. If/when this occurs, you need to know how to approach and deal with this delicate matter the correct way. Below are a few tips that can help you get the ball rolling.

1. First, Meet with Each Party Individually

It’s important that you hear each side of the story before coming to  any conclusions. Get all the facts. You want to know what/who caused the problem. Ask each employee if they have any documented evidence or dates of when the incident(s) occurred. Take the time to piece the story together while also taking note of how each story differs from the other. While speaking with each individual, you want to make sure that you maintain a cordial and objective tone. You don’t want someone thinking that you favor one story over the other but you don’t want them thinking you’re against them either. Do your best to keep your tone neutral. The key here is to listen.

2. Meet with both parties together

After you have a better grasp of what’s going on and you’ve drawn your own conclusions about what the root of the problem really is (and come up with a possible solution), it’s time to meet with both parties at the same time. While still trying to maintain a cordial and unbiased/objective tone, reiterate to them what you think the real issue is according to your own understanding. Ask them if it’s correct. At this time give your employees a chance to state their version briefly if they feel the need to change some details. Listen to what each person has to say, but make sure to pay attention to body language as well. Let each person propose their own solutions but show that you expect them to reach agreement. If the conflict still can’t be resolved, suggest your own approach. Then ask the both parties which solution they’d prefer. Whatever you do, make sure that none of you leave without some sort of resolution.

3. Document Everything

Lastly, you want to make sure that you have a record of the finalized resolution to the conflict. Type out the agreement! Have both parties sign it and make them copies for their own records. Make sure that you give the original copy to the Human Resources Department so that if the same issue occurs again, you’ll have a record of what was agreed. Whoever is in breach of the agreement at a later date may have to suffer some serious career consequences!

Author Bio:

This is a guest post by Nadia Jones who blogs at online college about education, college, student, teacher, money saving, movie related topics. You can reach her at nadia.jones5 @gmail.com. 

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Career changers: 30 minute daily strategy – a great post from Dorothy Dalton

Dorothy is an international talent management strategist, working on both sides of the spectrum in executive search and career transition coaching, from “hire to retire”. She sources hard to find candidates globally and connects top people, organisations and jobs.

In December last year she wrote a post for anyone embarking on a job search related to career change and developing what is now called a “personal brand”.  It includes great advice for handling social media – LinkedIn etc!  I would thoroughly recommend you follow the link below to read the rest of the post and that you follow Dorothy’s blog,  Meanwhile here is an extract and the link.

“Strategic alliances
As recessionary thinking starts to hit us again after a very brief interlude of optimism,  the job market looks set to shrink.  Economic downturns touch even the brightest and the best. It’s imperative that developing a  personal brand  and raising visibility becomes a daily part of all job seekers’ routines -  before there is a crisis.  Social networking is a great way to supplement and enhance actual networking,  although ( and I stress)  not a substitute for it.

Simple basics
—Select a primary platform  – for most people this should be a professional network   (e.g. LinkedIn, Viadeo, Xing)  to showcase career success stories and background. The largest English language one is LinkedIn for and anyone seeking a career in an international arena,  I would always advise a profile placed on this platform. — As a minimum I would suggest the following activity:…..

For the rest follow this link

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Danger Unemployment – skirmishes ahead!

Today we have a new update on Dave’s page – you can find it here.

It is now over nine months since Dave left the Civil Service and his wife, June,  is still waiting for him to find a “proper job”.

She would like him to be earning enough to give extra financial support to their grown up children and their families.

June has clear ideas for the kind of job she would like him to take.

She knows he is more relaxed now than when he was at work.  She had reason to be grateful that he was around at home when she broke her ankle and then her wrist.  But she thinks if he can find a “professional”  job locally they can have the best of both worlds.

Dave doesn’t agree.  He thinks the children should be independent by now and he is developing quite different ideas about how he wants to spend his time.

When we lose a job, the ramifications can be wide. Certainly it can mean big changes for close family and dependents.  In the present financial climate, parents do provide extra financial support to grown up children.  It hurts when you can no longer do it.

Most people don’t welcome an enforced  change in their life style.  Change of any kind is stressful and feelings of guilt and shame make things worse!

Loss of a job can mean a loss of status and that is hard to bear and not just for the person being made unemployed.

In times like this families need each other.  They need to share the grief and disappointment. Above all they need to talk to each other and to work out a future together, with support from coaches and counselors when they are available.

Now is the time to share feelings and anxieties and to work together.  There is a good future ahead but you need to help each other to find it.  Don’t let getting there tear you apart!


Wendy Mason is a Coach, Consultant and Blogger. She works with all kinds of people going through many different kinds of personal and career change, particularly those wanting to increase their confidence. If you would like support finding your way successfully through the career change maze, Wendy would like to work with you. Also you can find her Learn to Be Confident Program at this linkYou can contact Wendy at wendymason@confidencecoach.me  or ring ++44 (0)2084610114

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Leadership styles – are you the leader for all seasons?


A bonfire lit the sky of Babil Province, as no...

The post that gets the greatest number of visits on this blog is a very short piece I wrote a while ago on different leadership styles – here is the link. I know a picture is worth a thousand words but its success still staggers me – every day it get more hits!

Now leaders, being people, come in all shapes, sizes and personality types and thank goodness for it.

The secret of being a good leader is the ability to be flexible.  Whatever your natural style, If you can adapt that style to meet the needs of the times and your situation, well, in my book, you will be doing OK. And I believe you may be quite unusual.

But, if you are prepared and able to flex, you still need to be able to recognize when a different style is required. For example, a participative leadership style is great in gaining consensus, engagement and a commitment to quality.  But in a conflict situation where survival depends upon making a quick decision, it may have its limitations and could be potentially disastrous

There may be limits for many of us in how far, and for how long, we can adapt from what is our natural style.

It really helps if we understand our natural style and if we can be honest with ourselves about how far we are able to change.  Under stress and over time we tend to revert to what is natural for us.

An action-orientated leader may be great at saving an organization, bringing it out of inertia and building up motivation and morale, short-term.   But that same action-orientated leader may not be the person to develop a vision for the organization long-term.

If you can flex long enough to meet the need, that is great!  If you can’t, and you know it, then have the courage and honesty to admit the problem and put energy into finding someone who can.

So where do you start to become this paragon of leaders who can change styles as required?  Well, start by understanding you.

There are various leadership tests that you can find easily on-line (such as, Myers Briggs) and some of them are free.  Do your homework – find out as much as you can about your own and different leadership styles on this and other websites.

Then start to observe yourself and your organization.  If you look and listen to your people you’ll soon know if your leadership style is right for the times! But be aware, this may mean you have some difficult choices to make. That depends, of course, on how just how good you want to be as a leader!

Wendy Mason is a Coach, Consultant and Blogger. She works with all kinds of people going through many different kinds of personal and career change, particularly those wanting to increase their confidence. If you would like to work on developing your leadership ability or your own confidence, Wendy would happy to work with you.  Her Learn to Be Confident Program is at this linkYou can contact Wendy at wendymason@confidencecoach.me  or ring ++44 (0)2084610114

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